LEGAL

Refund Policy

Last updated: 6 July 2026

1. Overview

AI Combat (https://aicombat.ai) sells access to digital tools, AI stress tests, reports, credits, and subscriptions. Because these are digital products and services, please read this policy before making a purchase.

If you have any questions about this policy, contact us at support@aicombat.ai.

2. Before purchase

Prices and key purchase details — including what is included in each plan or product — are shown before checkout. Payments are processed by Stripe. By completing a purchase you also accept Stripe's terms.

3. Subscriptions

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.

You can cancel a subscription at any time from your account settings. Cancelling stops future billing.

Cancelling a subscription does not automatically entitle you to a refund of previous charges.

Access to paid features may continue until the end of the current paid billing period unless stated otherwise.

4. Credits and one-off purchases

Credits, reports, and one-off purchases are digital products and services. Once a credit, report, or digital service has been used or generated, it is normally non-refundable unless required by law or there has been a fault on the AI Combat platform.

5. When refunds may be considered

A refund may be considered if:

You were charged an incorrect amount.

A duplicate payment occurred.

You paid for a service that was not delivered due to a fault on the AI Combat platform.

There is a legal requirement to provide a refund.

6. When refunds are normally not available

Refunds are normally not available for:

Credits that have already been used.

Reports that have already been generated.

Completed AI stress tests or battle simulations.

Dissatisfaction with AI-generated output after the service was delivered.

Forgetting to cancel a subscription before the renewal date.

User error, including submitting the wrong prompt, wrong test input, or using the wrong account.

7. Digital services note

AI Combat provides digital services and digital outputs. By starting a paid test, report, battle, or any credit-based action, you are asking AI Combat to begin providing that digital service immediately. Once the service has started or the output has been generated, your right to cancel or receive a refund may be affected or no longer apply.

8. How to request a refund

To request a refund, email support@aicombat.ai with the following:

The email address on your AI Combat account.

The date of the payment.

Your Stripe receipt or payment reference number, if available.

The reason for your refund request.

Any relevant screenshots, if they help explain the issue.

9. Review timing

AI Combat aims to review refund requests within 5 business days of receiving them. We may ask for additional information to process your request.

10. Stripe

Approved refunds are processed through Stripe. The time it takes for the refund to appear in your account depends on Stripe and your bank or card provider, and is typically 5–10 business days.

11. Policy changes

AI Combat may update this Refund Policy from time to time. The “Last updated” date at the top of this page will change when revisions are made. Continued use of the platform after an update constitutes acceptance of the revised policy.

12. Contact

If you have any questions about this Refund Policy, contact us at: support@aicombat.ai

Website: https://aicombat.ai